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Terms & Conditions

Welcome to Kuminsá...we’re honored to be part of your growth journey. To ensure you have a clear, safe, and empowering experience, please review the following terms before booking your session.

1. Online Sessions Only

All Kuminsá coaching sessions are held virtually. Your session link and platform details will be confirmed after booking.
Please ensure you have:

  • A stable internet connection

  • A quiet, private space

  • Your device fully charged or plugged in

This helps us create the most focused and effective experience possible.

2. Coaching vs. Therapy

Kuminsá provides life coaching, not therapy or clinical treatment.
Our focus is on emotional empowerment, clarity, self-leadership, and forward movement.

We do not diagnose, treat, or offer medical advice for mental health conditions.
If you are experiencing a mental health crisis or require therapeutic support, we encourage you to seek help from a licensed mental health professional.

3. Confidentiality & Privacy

Your privacy matters. Everything shared in sessions remains confidential, with the following exceptions:

  • If there is risk of harm to yourself or others

  • If disclosure is required by law

Kuminsá is committed to maintaining a safe and respectful space for your growth.

4. Rescheduling & Cancellation Policy

We understand life happens. You may reschedule your session with at least 24 hours’ notice, free of charge.

  • Late cancellations (less than 24 hours) are non-refundable.

  • No-shows or repeated last-minute reschedules may result in loss of the session and future booking restrictions.

  • One-time rescheduling per session is allowed.

5. Payments & Refunds

  • All sessions and packages must be paid in full at the time of booking.

  • Payments are final and non-refundable.

  • If Kuminsá needs to cancel a session and rescheduling is not possible, a full refund will be issued.

Special considerations (e.g., emergency situations) may be reviewed on a case-by-case basis, at our discretion.

6. Respect & Boundaries

We are committed to creating a welcoming, respectful, and inclusive environment for all.

Kuminsá reserves the right to terminate a session or discontinue coaching relationships if:

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  • Disrespectful, discriminatory, or harmful behavior occurs

  • Boundaries or agreements are repeatedly violated

  • No refunds will be issued in cases where sessions are ended due to such behavior.

7. Legal Disclaimer

Kuminsá provides life coaching services for personal growth, mindset support, emotional resilience, and goal-setting. Coaching is not a substitute for professional advice from a licensed therapist, psychologist, psychiatrist, or medical doctor.

 

By engaging with Kuminsá, you acknowledge the following:

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  • You understand that coaching is not mental health counseling, therapy, or medical care.

  • You agree that you are responsible for your own decisions, actions, and results during and after coaching.

  • You confirm that you are mentally and emotionally stable enough to engage in coaching.

  • If you are in crisis or experiencing mental illness, please seek immediate support from a licensed mental health professional or crisis service in your area.

  • Kuminsá and its coaches make no guarantees of results. All outcomes depend on your personal effort, energy, and circumstances.

These terms exist to protect your experience and the integrity of the work. Questions? Email info@kuminsa.com.

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